Frequently Asked Questions
Everything you need to know about your Frased experience.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. International orders may take 10-21 business days depending on your location and customs processing.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your process.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
Frased accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Buy Now Pay Later options like Klarna and Afterpay.
Can I track my package in real-time?
Yes, once your order ships, you will receive an email with a tracking number and a link to monitor your delivery progress every step of the way.
Are your materials sustainably sourced?
We are committed to ethical fashion. 80% of our current collection is made from organic cotton or recycled polyester, and we vet all our manufacturing partners for fair labor practices.